Medicaid-covered care · NYC
Free support for NYC Medicaid members across Manhattan, Brooklyn, and Queens — housing, food, transportation, and a care coordinator in your corner.
What we help with
Stable housing, nutritious food, safe transportation, and a caring guide through the system — these are what make health possible. That's exactly what we provide.
01
If you have NYC Medicaid, you may qualify for meals and groceries designed around your health — delivered to your door, with a Registered Dietitian behind your plan.
02
Safe, stable housing is part of good health. We help NYC Medicaid members stay in their homes, make them safer, and find a new place when they need one.
03
Getting there shouldn’t be the barrier. Eligible members can get free public or private rides to the social care services in their plan. Trips to medical appointments aren’t included.
Who we serve
At HealthForce 365, we are your partner in continuous care. We serve New Yorkers across all ages — from newborns to seniors — anyone who needs help connecting healthcare to the things that make health possible.
Nutrition support during pregnancy and for 12 months after delivery.
Especially kids with asthma, chronic conditions, or food insecurity.
Diabetes, heart disease, kidney disease, COPD, cancer, HIV/AIDS, and more.
Home safety and accessibility changes, rides to social care services, and nutrition support.
Discharge from hospital, eviction notice, loss of a caregiver — we're here.
Homelessness, eviction risk, unsafe housing conditions.
Even if you don't qualify for Enhanced services, We can still connect you to SNAP, WIC, NYCHA, Section 8, food pantries, and other community programs. No one leaves without options.
Check if you qualifyYou must be enrolled in Medicaid Managed Care. If you have Medicaid Fee-for-Service or no insurance, we can still help connect you to community resources.
Housing instability, food insecurity, transportation barriers, utility challenges, employment or education needs, or personal safety concerns.
Don't worry — call us or fill out a short form. Our team will walk you through the process in under 30 minutes. No paperwork required to start.
How it works
No complicated forms. No long waits. Just a conversation — and a navigator who stays by your side.
A free 30-minute conversation to understand what you need — in person, over the phone, or by video. In your language. No paperwork required.
Your Social Care Navigator creates a personalized plan connecting you to the right services for your situation, health needs, and family.
Medically tailored meals, home safety changes, rides to your social care services, rental assistance — services come to you.
Your Navigator stays with you, checks in regularly, and adjusts your plan as your needs change. You're never on your own.
Most members can complete a screening within 1–2 business days. Services typically begin within 2–4 weeks of completing your Eligibility Assessment.
Get started
Our story
“To connect New Yorkers to the social care that makes health possible — with dignity, in the languages they speak, on the streets they call home.”
HealthForce 365 was founded in Brooklyn to serve the communities around us — older adults first, then parents, then children — anyone who needed more than medicine alone could provide.
Read our storyFAQ
We know navigating services can feel overwhelming. Here are answers to the questions we hear most often. Don't see yours? Just call us.
Still have questions? Our team is available Monday–Friday, 9 AM – 5 PM. (718) 550-8602
No. All services are covered through your New York Medicaid plan. You will never receive a bill from us. Medicaid pays us for the services we provide to you — at no cost to you.
No. We do not ask about immigration status, and we don't share that information with anyone. Your Medicaid coverage is between you and your insurance — not us.
Receiving HRSN services through us does not affect your other benefits — SNAP, WIC, Section 8, public housing, or anything else. In fact, we can often help you apply for additional benefits you may already qualify for.
Yes. We work with caregivers, family members, and friends regularly. The member will need to give consent at some point, but we can start a conversation through whoever is reaching out first.
Our staff speaks English, Spanish, and other languages common to our service communities. We use interpreter services for all other languages as needed — at absolutely no cost to you.
Get in touch
Fill out the form below and our team will follow up with you promptly — at no cost to you.
Prefer to talk? Call us at (718) 550-8602
We’re here to help
We'll be in touch within 1 business day. No paperwork, no insurance required to start. Every conversation is free and confidential.
Free · Confidential · No insurance required · Multiple languages