Queens
Free social care services for Queens Medicaid members
We serve Queens families on Medicaid with meals, housing help, transportation, and a dedicated care navigator — at no cost to eligible members.
We meet in person, over the phone, or by video — in your language.
- Our office
- 147 Prince Street, Brooklyn NY 11201
- Hours
- Mon – Fri · 9 AM – 5 PM · Walk-ins welcome 10 AM – 4 PM
- Transportation
- Rides to social care services: up to $1,200 per member per year for eligible members in Queens.
Services for Queens Medicaid members
Nutrition
Nutrition counseling, medically tailored meals or food prescriptions, pantry restocking, and cooking supplies.
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Housing
Housing applications and tenancy counseling, rental and utility help, home safety changes, and asthma remediation.
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Transportation
Free public or private rides to your social care services.
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Screening & care coordination
A free screening, an eligibility assessment, and a dedicated Social Care Navigator.
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Who we serve
At HealthForce 365, we are your partner in continuous care. We serve New Yorkers across all ages — from newborns to seniors — anyone who needs help connecting healthcare to the things that make health possible.
Pregnant & Postpartum Mothers
Nutrition support during pregnancy and for 12 months after delivery.
Families with Young Children
Especially kids with asthma, chronic conditions, or food insecurity.
Adults Managing Chronic Illness
Diabetes, heart disease, kidney disease, COPD, cancer, HIV/AIDS, and more.
Seniors Aging in Place
Home safety and accessibility changes, rides to social care services, and nutrition support.
Post-Hospital & Major Life Events
Discharge from hospital, eviction notice, loss of a caregiver — we're here.
Adults Experiencing Housing Instability
Homelessness, eviction risk, unsafe housing conditions.
Who can get this support
- 1
Do you have New York Medicaid?
You must be enrolled in Medicaid Managed Care. If you have Medicaid Fee-for-Service or no insurance, we can still help connect you to community resources.
- 2
Do you have unmet social needs?
Housing instability, food insecurity, transportation barriers, utility challenges, employment or education needs, or personal safety concerns.
- 3
Not sure if you qualify?
Don't worry — call us or fill out a short form. Our team will walk you through the process in under 30 minutes. No paperwork required to start.
Even if you don't qualify for Enhanced services, We can still connect you to SNAP, WIC, NYCHA, Section 8, food pantries, and other community programs. No one leaves without options.
How to get started
- 1
Talk to Us
A free 30-minute conversation to understand what you need — in person, over the phone, or by video. In your language. No paperwork required.
- 2
Get a Plan
Your Social Care Navigator creates a personalized plan connecting you to the right services for your situation, health needs, and family.
- 3
Receive Services
Medically tailored meals, home safety changes, rides to your social care services, rental assistance — services come to you.
- 4
Stay Supported
Your Navigator stays with you, checks in regularly, and adjusts your plan as your needs change. You're never on your own.
Most members can complete a screening within 1–2 business days. Services typically begin within 2–4 weeks of completing your Eligibility Assessment.
Find out what you qualify for
Free, confidential, and no paperwork to start. Most members can complete a screening within 1–2 business days.